I recently purchased the MG6800 and every time i try to print something from my mac it takes forever or doesn't work... it states the "printer isn't responding", or gets hung up on "connecting to printer"... eventually it works but i have to repeat the process 4-5 times.
I can usually airprint but that option doesn't give me all the printing options i need...
Check to make sure that your Mac is connected to the same Wi-Fi network as the printer. It may be possible that it is on a different network or SSID.
If the issue still persists, find more help at Contact Us.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM