06-03-2023 06:59 PM
I just received and set up the Pixma G7020 through an ethernet connection. Printing works well, but scanning doesn't work at all.
Background:
I've uninstalled and reinstalled a couple times and the outcome is the same.
Any ideas would be appreciated. Thank you in advance!
06-04-2023 08:28 AM
Another wrinkle - I was able to scan from the Canon IJ Scan Utility. But still not able to scan from Neat or from Windows Fax and Scan.
Thanks!
06-05-2023 07:33 PM
I've also installed on a second PC and get the same result.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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