04-01-2021 04:03 PM
I have a Canon Ivy printer, and it started printing with lines on it I'll insert an image: . How do I fix this?
04-19-2021 03:55 PM
Hi flufspring,
There is a blue sheet that is packaged with the paper that you are using. Please open the cover to your printer and remove the paper. Place the blue sheet face down in your printer and then stack the paper on top of it. Once the cover is replaced, please attempt to print. The blue sheet is the calibration sheet and once it is fed through, your image will print and the issue should be resolved.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.