09-18-2023 05:33 PM
This has been a great printer so I would like to keep it going! The error message that the ink absorber is almost full has come up. I think from reading that I can take it out, wash it and put it back-- However, I have no idea where it is located and the manual has not been helpful at all. Any suggestions as to where to find it would be really helpful. Thanks!
09-19-2023 08:53 AM
Thanks for letting us know what Canon product you've got. The PIXMA MX860 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
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