12-22-2017 10:42 AM - edited 12-22-2017 10:42 AM
Using a Canon MG3022
When I try to download MG3000 series Full Driver & Software Package (Windows) I get the error below. Any help?
"Information Acquisition Error Failed to acquire information on the dirver and softward. Check network connection and try again."
Network is fine.
03-26-2018 11:23 AM
Hi cfwells,
Are you still experiencing this error?
If so, please try downloading and installing the MG3000 series MP Drivers first:
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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