06-27-2022 01:20 PM
It's hard enough to find drivers, but when I do they won't install. I'm on an M1 Mac and get the message "Installation failed. Contact software manufacturer, and that's what I'm trying to do.
07-01-2022 01:50 PM - last edited on 07-01-2022 01:57 PM by Danny
Please try downloading the printer driver directly from this post. Once the file downloads, select the file and run the installer.
Were you able to install this file?
07-01-2022 08:20 PM
Let me also say that I can run the printer but there is no Printer Utility in my version, I cannot print a test page, clean the print head or adjust the print head. These were all functioning on earlier versions pre-Monterey.
11-28-2022 08:42 AM
Just to let you know "mcpd-mac-ix6800-16_40_1_0-ea21_3.dmg" worked for me on macOS 12.6.1 (Monterey). My process:
After that my printer PIXMA iX6850 was able to be added using the USB connection.
This was very much worth doing for me, for the following two reasons:
07-01-2022 08:13 PM
no, it won't install.
07-05-2022 11:17 AM
No replies, Arthur J?
07-05-2022 11:25 AM
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.
Thanks and have a great day!
07-05-2022 11:27 AM
What about my drivers that won't install?
07-08-2022 03:36 PM - edited 07-08-2022 03:38 PM
Are you using your PIXMA iX6820 with a USB cable?
Or are you using your PIXMA iX6820 wirelessly?
Again, if you would like this issue resolved more quickly, please consider creating an account so that you can phone or chat with a support representative:
07-08-2022 04:31 PM
My Pixma ix6820 is connected wirelessly. I do have a Canon Account.
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