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I have an mg5200 printer and all of a sudden it keeps shutting off on its own.

peterlorikR
Apprentice

My printer keeps shutting off on its own. i have run troubleshooting and all of the normal problems/areas it says there are no issues, but it does detect problems. nothing will print because when I go to print the printer has turned off.

1 REPLY 1

peterlorikR
Apprentice

I figured it out-I remembered a  'windows update" was installed early this AM and when I deleted it, the printer stays on until we shut it off

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