01-06-2015 12:41 AM
I have MAC OS 10.6.8. The machines seems to do everything right but I get blank pages. I can still print. Is it possible I have a bad scanner?
01-14-2015 05:34 AM
I would like to have you print a nozzle check pattern from the printer to see if all of the inkjet nozzles are dispensing the ink correctly. To do this, please follow these steps:
1. Press the Menu button repeatedly until Maintenance appears.
3. Examine the nozzle check pattern that printed and compare it to the image below:
Did the nozzle check pattern print correctly, including the black grid at the top above the colors?
Also, if you try to scan a document into your computer, does the image appear correctly on your screen?
We look forward to hearing from you!
If this is a time-sensitive matter, additional support options are available at Contact Us.
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.