07-19-2014 09:49 AM
This is a brand new printer, right out of the box. On occasion, it will send the paper through, but won't print. This looks like a simple printer? Help please...
07-19-2014 01:59 PM
Hi!
To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
07-19-2014 04:13 PM
I appreciate it, but I have my answer thanks to Canon support. It is not a wireless printer. I bought the wrong one. I will take it back and pay closer attention next time. Thank you for your response.
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