02-05-2014 11:55 AM
02-07-2014 08:59 PM
Hello cdobbs442,
Please make sure the orange protective packaging tape has been removed from the ink cartridges.
If so, please check out a few of the procedures on the following link:
If the issue persists, please visit the following link to reach our technical support via email or phone for further assistance: Contact Us.
Thanks!
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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