I have a MG6320 Printer. It will not print the contents of an email, only the outline

[JOShea43]

I have a Canon MG 6320 printer. When I call up an email in GMail, it will not print the contents of the email, only the words and figures displaye don rails down the side and at the top. Can anyone tell me what I can do to change this?

James O'Shea

[Karl1]

Hi JOShea432,

In order to assist with this issue we will need more information.  Is the problem only occuring in Gmail?  If so, are you using the print button from within Gmail or are you using the print option under the File menu in your web browser?