cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

G6020 Not printing photos correctly, color way off and streaky

tac1981
Apprentice

Hello. Printer used to print photos great. Now photos come out looking all blue and fuzzy. I have full ink reservoirs, updated to latest firmware. Running windows 11 Pro. Tried printed from phone using cannon app and from computer and get same crappy picture result. See below actual picture and how it printed out:

 

20231111_175103.jpg

20171130_154544.jpg

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi tac1981,

First, please print a test page from your PIXMA G6020:

1.  Please load plain paper into the cassette of your PIXMA G6020.

2.  Please press the wrench and screwdriver button on your printer one time.

3.  Repeatedly press the right arrow button to select Maintenance and press the OK button.

4.  Press OK on Nozzle check.

A test page will print.

Please compare your printout with the example below.

On the page that printed, did a black grid print to the right of |BK| ?

Below that, did 2 blue, 2 pink and 2 yellow bars print?

 

G6020 Nozzle Check.jpg

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Avatar
click here to view the press release
Announcements