Error Message is saying "Type of print head in incorrect. Install correct print head

[cathrin]

Hi, I have already tried the suggested trouble shooting steps but the error message is still there....

[Julius]

Hello cathrin,

Which printer model are you using?  If this is a time-sensitive matter, feel free to reach us at http://bit.ly/Phone_Support  for further assistance.

Thanks!

[cathrin]

Hi,

I'm using MP 510.

Thank you,

Cathrin

[Julius]

Hello,

Please try reseating the print head.  Step-by-step directions can be found on the link below: 

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...

If the error remains, the printer may require service.  The best thing to do would be to get in touch with our technical support team at http://bit.ly/ContactCanon

Our technical support team will let you know of all the options you have.  Thanks!

[cathrin]

I followed the instructions and I still the same message but also, the three color lights are blinking, black one is semi full. Could it be that this problem occured because I have nto replaced the color cartridges?

[TroyBoy]

I have an MX892 that has worked perfectly until last night.  I now have a useless electronic device that will do nothing.  I've read through 50% of the posts on this site and have seen several post in which Canon has sent a PM to the person who posted offering to and then replacing several different models of the printers with newer replacement models.  I would like to know if this is still happening or if Canon has now decided to take a different position.  If this offer still exists, I would like very much to receive that same PM offer and look forward to having my replacement delivered ASAP.