Please try reseating the print head. Step-by-step directions can be found on the link below:
If the error remains, the printer may require service. The best thing to do would be to get in touch with our technical support team at http://bit.ly/ContactCanon
Our technical support team will let you know of all the options you have. Thanks!
I followed the instructions and I still the same message but also, the three color lights are blinking, black one is semi full. Could it be that this problem occured because I have nto replaced the color cartridges?
I have an MX892 that has worked perfectly until last night. I now have a useless electronic device that will do nothing. I've read through 50% of the posts on this site and have seen several post in which Canon has sent a PM to the person who posted offering to and then replacing several different models of the printers with newer replacement models. I would like to know if this is still happening or if Canon has now decided to take a different position. If this offer still exists, I would like very much to receive that same PM offer and look forward to having my replacement delivered ASAP.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.