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Driver wont install on my laptop for pixma MG2522

ag1987
Apprentice

i have downloaded the drivers from canon and still cant print. I'm sure its something simple, when i try to let windows do it, it says no printer detected....i have unhooked multiple times.

2 REPLIES 2

Stephen
Moderator
Moderator

Hello


So that the Community can help you better, we will need to know more information.


What is the exact model printer you're using (it's usually on the top or front of the unit)?
Do you see any error messages?
Which Computer Operating System are you using (Windows 7/8/10/11 or macOS 10/11/12)?
How do you connect to your printer (USB or WiFi)?


Any other details you'd like to give will only help the Community better understand your issue
If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

normadel
Rising Star

It's kinda crazy how many people write in about not being able to get the MG2522 printer to work. Can this really be a printer problem, or is it a user problem?

Did you follow the installation instructions? They probably tell you to install software/driver BEFORE connecting computer and printer with the USB cable. Did you do this? It's a common error. Connecting them first then installing software is a problem.

Do this: disconnect printer. Go to Windows' Settings -> Apps and uninstall all the Canon software & driver entries. Restart the computer. Then start from scratch, installing drivers BEFORE connecting the printer. Restart the computer. Then connect the printer. Now, does it work?

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