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Driver Issue / Windows 11 Support for PIXMA MX410

rossb92
Apprentice

I can plug in my MX410 to my XPS 13 which is running Windows 11 and my PC can SEE the printer in My Devices when plugged in via USB but no drivers available on the site are allowing the driver install process to detect the printer during installation. I am assuming this is because no drivers have been made compatible for windows 11 but would appreciate staff verification or any sort of work around.

Thank you

 

Edit: If this is due to lack of windows 11 compatible drivers if there is any ETA for publishing that would be appreciated too. 

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi rossb92,

The PIXMA MX410 is not officially supported with Windows 11, but the Windows 10 drivers should work.  Please use this link:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mx...

Once that page loads, please choose Windows 10 or Windows 10 x64 from the Operating System drop down box.  Please download and install "MX410 series MP Driver Ver. 1.02 (Windows)" from that page.

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monady throuigh Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.


 

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I'm having the same problem with Windows 11, which will not accept either of the Win 10 drivers for the Pixma MX410.  Will Canon be issuing an updated driver?  Thanks.

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