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Constantly having to reinstall printer

Lighthope
Contributor

I am constantly having to reinstall the printer.  Have to completely uninstall then reinstall.

Otherwise it won't print or scan.

Windows 11, latest build.  Software up-to-date.

7 REPLIES 7

SamanthaW
Moderator
Moderator

Hi!

To have a better understanding of your issue, please let everyone know the model of the printer you have.

If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount


Thanks! 

The model is TR7520

Greetings,

What is the printer connected to and how?

 

USB or wireless.

 

~Rick
Bay Area - CA


~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring

~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It

Connected via USB

Hi Lighthope,

When you attempt to print, do you get an error?

If so, what is the exact wording of the error message that you get?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our Technical Support Team:

https://mycanon.usa.canon.com

 

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Canon support never responded.

Lighthope
Contributor

Sp nothing?  Okay, I am going to go buy an Epson.

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