Our MX922 was previously connected directly between a phone jack and phone/answering machine combination. However, that phone line was associated with a home business which has closed, and the dedicated phone line for it has been disconnected. We want to continue using the unit for automatically receiving FAXes, but the answering machine for our home phone line is in a separate room -- it's impossible to connect the printer between it and the incoming phone line. Is there anything possible? To make things worse, I suppose -- the answering machine has a "toll-saving" feature, where it normally waits four rings to pick up, but answers after two if there are any messages on it, allowing one to call and know there are no messages to play if it rings more than twice. So the machine could be answering after only two rings!
Solved! Go to Solution.
In order to automatically receive faxes when the printer is being connected on a line with an answering machine, it will either need:
Directions for the fax setup may be found [HERE].
To manually receive a fax, press the Color or Black Start button on the printer when a fax is incoming on the line, or when you hear the fax beeping through the answering machine.