10-19-2019 12:58 PM
New printer. Set up drivers and was working for a day and plugged it into smart surge [rotector. I went to use it and said Printer was turned off wrong bc did it from phone. ISP number and network info was correct when printed out. Went to print and said printing but nothing came out said offline. Please help me get it onlne and working. Googled it and did their steps and no luck. Any thoughts and help. Thank you.
10-21-2019 03:23 PM
Hi jj50000,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.