06-18-2024 08:37 AM - last edited on 06-18-2024 08:40 AM by Stephen
Hello, I have a MX922 and the print head was getting stuck on the left side. I would then get a support code 6000 error. Everything I looked at said something was blocking the printhead. I could not physically move the head to the right side so after looking inside the printer I found behind the printhead and belt a small white L shaped clip that was sticking out a bit. I pushed the clip up and I was able to push the printhead over to the right. When I turned the printer back on it looked like it was going to come up normally but then the print head got stuck again, this time on the right side. It's almost as that piece came out again but now I can't see it because it is behind the print head. Has anyone seen this before? Any help is appreciated.
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