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Canon MG7520 printing blank pages, including test pages

raccoonhands
Apprentice

The printer “prints” but only blank pages come out, including nozzle check pages. I have cleaned the print head, both manually and with the auto clean function. There are no error messages. All of the ink tanks are full. Some of the ink cartridges lights are not illuminated, but the printer reports full ink levels. 

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

If cleanings and deep cleanings do not resolve the issue, the printer would require service. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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