12-15-2016 03:15 PM
My Caon MG5500 has been working fine today but now when it prints no ink is on the page but there is plenty of ink in the cartridges - please help!
12-15-2016 05:31 PM - edited 12-15-2016 05:33 PM
Try a nozzle check to see if no ink at all is being deposited on the page, or if it is just the black ink. Then try cleaning the printhead. If that doesn't do it you can reseat the printhead. the links below will help.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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