Hi dallaspierce,
To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins. When printing on 8.5 x 11" (Letter) sized paper, the printable area is 8.00 x 10.69 inches. Ensuring the document contents fall within the printable area should allow it to print completely. More information on the printable area allowed by the printer for various paper sizes can be viewed here.
Should you need further assistance, we ask that you please contact a Canon technical support representative here. A representative will be happy to assist you free of charge.
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