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Cannon G4210 Print Quality Problems

vocal225
Apprentice

I am using a MAC to print on my brand new G4210.  When I print from Adobe or Preview my colors do not match up.  Either my gold comes out really yellow when I print it with the seeting for plain paper or my black comes out gray when I put my settings for photo paper.  I use the same paper every time but nothing works for me.  Please assist because I am very frustrated that I will not be able to print my business products correctly.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Check to make sure that the "Paper Type" setting matches what you are printing on as best as possible.  This setting can be found in the print menu.

 

print menu

 

If the issue persists, try printing your image from the Easy-PhotoPrint Editor program to see if the results improve.  Visit THIS LINK to download the program for Mac OSX.

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