Can't print from Samsung A23 phone on my Pixma MX472

[smalljobs1995]

Why can't I print from my Samsung A23 cell phone on my Pixma MX472?

[ArthurJ]

Hi,

So we can best assist you, please reply with the answers to the following questions:

1. Are you trying to print using Canon print inkjet/selphy app or Canon print service plugin.
2. Is your Samsung connected to the same network the printer is connected to? 

We look forward to your reply.

[smalljobs1995]

1. Canon print service plugin

2. Yes

[smalljobs1995]

1, Canon print service plugin

2. Yes, my desktop is USB connected.

[smalljobs1995]

help

[smalljobs1995]

How can I get some technical support by phone?

[Danny]

Thanks for being part of the conversation, smalljobs1995!

This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!