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Can't get Canon Office and Business MX922 to print or reset

virginiasimmons
Apprentice

My Canon Office and Business MX922 tells me to cancel a phantom print job but gives me no way to cancel it or do anything else. I can't navigate to the menu to do a hard reset because every time I push a button it signals a beep and tells me to cancel the mystery print job that I can't cancel. Please help. It's driving me nuts.

2 REPLIES 2

shadowsports
Legend
Legend

Windows?

 

Bounce the print spooler service. 

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

OSX

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