01-19-2026
02:43 PM
- last edited on
01-20-2026
09:36 AM
by
Danny
TR8620a is not responding to the serial number, 7654321, or canon. Unable to gain access to user interface. Lost valid certificate with reset and printer will not allow access. Any other ideas on fixing "invalid certificate"?
01-19-2026 02:50 PM
That 'invalid certificate' error usually pops up when the browser doesn't trust the printer's new security ID after a reset—it's basically a security mismatch. Since the serial number isn't letting you back in to update those settings, our support team can help you bypass that lockout over the phone.
You can reach them at 1-800-OK-CANON (800-652-2666) for real-time help.
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