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New Contributor
Posts: 2
Registered: ‎05-30-2020

C100 Firmware Update

[ Edited ]

i have a c100 and i tring to update the firmware im currently using 1.0.3.1 and when i install my sd card that was formatted already its saying on the canon1.0.3.1 help please just want to update

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Product Expert
Posts: 63
Registered: ‎07-03-2019

Re: C100 Firmware Update

Hi nycdelarosa,

 

Thanks for checking in with us!

 

First make sure that you are trying to load the right firmware version. The 2.0.9.1.00 version is only if your camera has the Dual Pixel CMOS autofocus upgrade, either purchased that way or upgraded at our Factory Service Center.

 

If you have the standard C100 without the Dual Pixel AF upgrade, then make sure to select firmware version 1.0.8.1.00.

 

Download the appropriate file and make sure that you extract the file after downloading it. On a PC, you'll want to right-click the file and select EXTRACT. On a Mac, it will give you a file that looks like a white drive. Double click it and drag the .fim file inside onto your desktop.

 

You can then follow the instructions in the documentation that comes with the download.

 

When you load the .fim file onto your memory card using a card reader, make sure that the file goes into the root directory and not inside of any folders on the card.

 

If problems persist, please elaborate on what step is causing issues for you.

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New Contributor
Posts: 2
Registered: ‎05-30-2020

Re: C100 Firmware Update

I download 1.8 for the canon c100 and when I drag the 1.8 firmware to the sd card and install the address card back in the canon it reads the address card but doesn't see the upgrade firmware I put on the address card 

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Product Expert
Posts: 178
Registered: ‎07-03-2019

Re: C100 Firmware Update

Hi there,

 

Uually this is the case if you pull the new firmware file directly from the compressed folder. In order to have a usable firmware update you need to unzip or extract the files from teh compressed folder and then move it into the root directory of the SD card after it has been formatted in the camera.

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