Canon USA EOS Webcam Utility – Windows Official Tips & Tricks
bycanonusa09-16-202004:54 PM - edited 09-17-202007:02 AM
Have you had a chance to use our EOS Webcam Utility Windows software?
We’d love to know what you think of our beta! Once you’ve had some experience with it, share your feedback below to get tips and tricks from our support team.
*Verified comments posted below this article will be given a "kudos" from the official Canon U.S.A. account and added to our the tips & tricks list below.*
*Image depicts available livestream viewing options*
Canon Tips: Using EOS Webcam Utility Software
If the EOS Webcam Utility Beta software is already installed on your computer, please uninstall*the Beta version, before you attempt to install the EOS Webcam Utility 1.0 software on your computer.
The camera can only operate with one application on your computer at a time. If the video conferencing or streaming application you are trying to use cannot receive the video feed from your camera, close all other applications on your computer that may be connected to the camera.
When using EOS Webcam Utility 1.0 software with the EOS M50 camera, we suggest that the LCD screen be open and faced towards the user to achieve optimal performance.
When using EOS Webcam Utility 1.0 software with Facebook messenger on the Firefox browser, EOS Webcam Utility will not be listed as a function on your device. We recommend that you use the desktop version of Facebook messenger or utilize a different browser.
We cannot guarantee the compatibility of the EOS Webcam Utility 1.0 with all video conferencing and/or streaming applications on the market. If you experience any issues, we recommend using an alternative video conferencing or streaming application and/or browser.
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