i installed canon webcam utility to use my eos r7 as a webcam for streaming but canon webcam utility pro wont load when i try to launch it and makes obs crash when i try to add a camera source and it will open 4 application processes in task manger without anything happening, ive tried to run as administrator, reinstalling, restarting pc, I've tried this with another pc same exact problem.
asus rog z490 maximus xii extreme
gigabyte rtx 3090
Hi there! You'll find the step-by-step setup guide HERE.
If you've followed the guide and still need help, it may be easier to contact phone support so they can troubleshoot with you one-on-one. They're at 800-OK-CANON (800-652-2666) Monday through Friday from 9am to 9pm, and Saturday from 9am to 8pm (ET).
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.