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Re: Can't connect SX530 HS to MacBook via wi-fi

waldobirk
Apprentice

Hi Richard!

 

I happened upon this thread and I hope you can help me.

 

I have downloaded and installed CameraWindow 8.10.10b. When I try to open the app, it says that no camera was found. I'm assuming that's correct because I haven't been able to connect the camera to the Mac.

 

I have set up an account in the Canon iMAGE Gateway and I can log into it.

 

When trying to connect the camera to the Mac, I'm able to get to the point where the window says Connected Device: and it lists my Mac. The little icon that shows the camera is trying to connect to the Mac spins around for a couple of minutes. Then, I get the message that says Connection Failed.

 

FWIW, I have connected the camera to my iPhone and it works fine.

 

If you can help me, I'd really appreciate it!

 

Thanks.

 

Scott

2 REPLIES 2

Richard
Product Expert
Product Expert

Hi Waldobirk,

 

Thanks for posting.

 

Please let us know which operating system you're using on your Mac.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I am using Sierra 10.12.5

 

Thank you in advance for whatever help you can give me.  Smiley Happy

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