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I can't log in to my canon account , it won't except my password

edsr1940
Contributor

I tried reseting it , they gave me a temporary one can't make that one work either , i got a messasge that i may have to contact tech support by phone and have them clear all passwords , should that be my next move ?

1 REPLY 1


@edsr1940 wrote:

I tried reseting it , they gave me a temporary one can't make that one work either , i got a messasge that i may have to contact tech support by phone and have them clear all passwords , should that be my next move ?


Only after you've checked to make sure you don't have "Caps Lock" turned on.

Bob
Philadelphia, Pennsylvania USA
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