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I can't log in to my Canon account , it won't accept my password

edsr1940
Contributor

I tried reseting it , they gave me a temporary one can't make that one work either , i got a messasge that i may have to contact tech support by phone and have them clear all passwords , should that be my next move ?

3 REPLIES 3


@edsr1940 wrote:

I tried reseting it , they gave me a temporary one can't make that one work either , i got a messasge that i may have to contact tech support by phone and have them clear all passwords , should that be my next move ?


Only after you've checked to make sure you don't have "Caps Lock" turned on.

Bob
Philadelphia, Pennsylvania USA

TKay
Apprentice

I tried resetting twice and can’t find the customer service number!

Hi, TKay!  We checked the email address you used for your Canon Community Forum account and we see that your account is in good standing.  You're welcome to call our support line at 1-800-OK-CANON (1-800-652-2666) and they'll be glad to help you.

Hope to talk to you soon!

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