EOS Webcam utility no usb problem

[JapanFreak]

Hi i hope you can help me because i'm trying to fix this issue for over 2 h with no success 

so i tryed turining off wifi  and bluetooth 

5 different cablems 

closing eos utilty (the one for downloading phtos)

the wierd thing is i can use remote shooting from normal eos utilty but when i try to add to obs the eos webcamutilty i get the error you see

Thanks in advance 

[Waddizzle]

---

@JapanFreak wrote:

The model is EOS M200

the normal utilty works (i download the phtotos wia wifi with the eos utilty )

And YES the EOS  utilty works in shooting mode

even to the cabe connected to the pc i only get an connect va wifi 

is it possible that the usb on a brand new camera is broken??

the only thing that changes when the camera is connected to the pc its it says busy when i  try to enter menu 

---

"Are you able to download images to via USB to a computer?"

That is the part that you need to figure out.  How to make it work with USB, not Wi-Fi.  The WebcamUtility only uses the USB port, not the Wi-Fi.   You need to go into the menus and enable the USB port.  The camera does not automatically switch back and forth on its' own.  You have a choice to use one or the other, but not both at the same time.

https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/eos-webcam-utility/ 

The above link says that the Webcam Utility does indeed support the M200 camera.  If you do not know who to enable the USB port, then download a copy of the manual form the M200 Product Page at Canon Support.  I do not have a copy of it already.

[JapanFreak]

I managed to find a 6th cable around the house and everything works i still cant believe 5 different cables didn't work
thank you for everything