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EOS Webcam Utily doesn't pick up Camera

syena
Apprentice

I've tried this on my mac and it worked just fine.

I'm currently trying on a PC Laptop and I'm having trouble.

 

I've already done the usual turning wifi off and making sure EOS Utility isn't open in the task bar.

EOS Webcam Utiliy does appear as a drop down option for when I want to use the webcam, but if I select it on OBS, I just get a black screen. I don't even get the splash that says "EOS Webcam Utility", it's just a black screen.

The camera appears under Device Manager so I know the computer can recognize it.

 

What am I doing wrong?

5 REPLIES 5

syena
Apprentice

I should also add that I've already made sure that EOS Utility isn't running in Task Manager.

I have Windows 10.

 

Also the camera shows up just fine in the live view of EOS Utility.

the issue is just the webcam utility

FINAL ALSO, When I connect the camera, instead of showing the live feed, it shows a black screen with a white computer logo and a battery on top.


@syena wrote:

FINAL ALSO, When I connect the camera, instead of showing the live feed, it shows a black screen with a white computer logo and a battery on top.


What camera are you using?  Is it in video mode?

 

What is the chipset inside of your Windows 10 computer?  It works best with Intel chipsets.

--------------------------------------------------------
"The right mouse button is your friend."

 

What camera are you using?  Is it in video mode?

 

What is the chipset inside of your Windows 10 computer?  It works best with Intel chipsets.

 

--------------------------

Canon Rebel sl3

It is indeed in video mode

Yes it's an intel

Can I ask you if have you fix that?

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