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EOS Webcam Utility - shuts off then on every 30 minutes

thewong1024
Contributor

I have a Canon 7D Mark II and a Macbook running MacOS 10.15.7 running the 1.1 release of the EOS Webcam Utility.  I have the camera setup as a webcam and works great except for one new behavior.  If I'm in a meeting longer than 30 minutes, it'll shutoff almost exactly at 30 minutes for a couple seconds and then reconnect.  It sounds like it is power cycling.  In the Setting menu I already adjusted the Auto Power Off to disabled.  When I had the beta webcam utility, this wasn't happening.  Only really started noticing it after I updated it to 1.1.

 

Any thoughts on how to fix this?

1 ACCEPTED SOLUTION

Try setting auto power off to 1 minute.

View solution in original post

20 REPLIES 20

We can only guess at the logic flow chart where auto power off feature is turned off, but acts anyway. Auto power of 1 minute is taken as ignore power off. I wonder how many things were tried before guessing auto power off in 1 minute. Will Canon recognize this as a bug and fix it?

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