I have a Canon 7D Mark II and a Macbook running MacOS 10.15.7 running the 1.1 release of the EOS Webcam Utility. I have the camera setup as a webcam and works great except for one new behavior. If I'm in a meeting longer than 30 minutes, it'll shutoff almost exactly at 30 minutes for a couple seconds and then reconnect. It sounds like it is power cycling. In the Setting menu I already adjusted the Auto Power Off to disabled. When I had the beta webcam utility, this wasn't happening. Only really started noticing it after I updated it to 1.1.
Any thoughts on how to fix this?
Solved! Go to Solution.
Not yet, going to test the auto power off set a 1 min to see if that works. I did find that if I tap the shoot button it resets the 30 minute timer. Kind of annoying since I have meetings that go over 30 minutes but it's a hack for now. Still looking for a more permanent fix.
Great question. I don’t have any idea why it worked. I guess I just got lucky.
If I had to venture a guess as to why it worked, then it would be because the default setting is not disabled. One minute might be the default, I’m not sure.
It is a safe bet that the Webcam Utility has to make a number of assumptions about camera settings. The best assumptions to make would be settings are at their factory defaults. The same app seems to be used with a wide variety of cameras, each with their own set of menus and options.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.