Hello. In the newly installed and updated Windows 10x64 Pro, I'have installed the OBS and the EOS Webcam Utility. The utility is visible in the OBS as a video source, the Canon 6D camera is connected, the video is visible. But after a while, a black rectangle appears instead of the image. Turning the camera on / off, restarting the OBS and even rebooting the OS do not help.
How to explain this and how to fix it?
1. I mean "just installed, no other application, except OBS installed", "updated" means "all updates are installed" 🙂
2. Can you, please, show me on https://www.canon-europe.com/cameras/eos-webcam-utility/ prerequisites requirements for software and hardware to run EOS Webcam Utility? Even no requirements for OS there, which is undoubtedly incorrect. But I suppose my PC meets, so the Canon 6D...
09/26/2023: New firmware updates are available.
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07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.