Canon connect app, how to download only JPEG images from Canon G5x Mark II

[bobakman]

I have a canon G5X Mark II. When downloading images from the camera using the canon connect app only the raw file downloads. I don’t see any way to select just the JPEG. I don’t want to download the raw file. I just want to download the JPEG image is this even possible using the Camera Connect app? I’m using an iPhone 12 with the latest iOS. 

[shadowsports]

Greetings,

Canon Connect does not support transferring RAW file format.  Raw files are converted to .jpg when transferred.  

-Compatible File Types
JPEG、MP4、MOV
・Importing original RAW files is not supported (RAW files are resized to JPEG).
・MOV files and 8K movie files shot with EOS cameras cannot be saved.
・HEIF (10 bit) and RAW movie files shot with compatible cameras cannot be saved.
・AVCHD files shot with Camcorder cannot be saved.

[bobakman]

Well it is only downloading the Canon RAW file to my iPhone see image and info from downloaded file.
Bob

 

 

[shadowsports]

Greetings,

What phone are you using and which OS?  

Thanks

[bobakman]

Iphone 12 IOS 16.4.1

Bob

[mattve · Accepted solution]

Go to import images…

you will see a gear icon in the corner. Select it. Then select raw image save format. You can then select raw or jpeg.

[bobakman]

Thank you so much! 

Bob

[shadowsports]

Helpful 👍, this is a recent change. Something added to iOS.  Its not supported in Android.  Thanks for pointing this out.     

-Compatible File Types

JPEG, MP4, MOV, CR3, CR2

・RAW (CR3/CR2) images can be imported as RAW format by selecting [RAW image save format] > [RAW format] from the [Images on camera] setting while connected to a compatible model (iOS 12.1 or later for CR3).

・ Importing RAW (.CR2) format is possible with wireless compatible EOS models and some PowerShot models (G1 X Mark III / G9 X Mark II / G7 X Mark II).

・RAW (CR2/CR3) images are resized and imported into JPEG by selecting [RAW image save format] > [JPEG format].

・RAW burst files cannot be imported to smart devices. Extract the CR3 images from the RAW burst file in advance on the camera side, and then import them to the smart device.

・HEIF (10 bit) files shot with compatible cameras and RAW images shot with [HDR PQ settings] enabled cannot be imported. (They can be saved between apps using the linked mode with the Canon image editing app Canon DPP Express.)