10-31-2022 12:48 PM
I am currently at a loss for what could be the issue with my EOS Webcam Utility on my Windows 11 PC. Here is some context on my setup and what the issue is.
When I plug in my camera, my PC makes a noise like it recognizes a new device being plugged in. The back of my camera shows the black screen with the camera icon as if its connected to the PC. When I try to open Meet in Chrome it says, "Camera Failed." When I try to view the camera in OBS, its just a black screen with no information.
Any help on this matter would be greatly appreciated.
10-31-2022 12:58 PM
It has worked since 2020 on the same PC? Did you perform an OS upgrade on it?
Try removing all EOS Utilities and re-installing them. I do not know if Windows 11 is supported, yet.
10-31-2022 01:31 PM
Yes it's worked with the same PC. Windows 11 was installed over a year ago so no you're right in that the specs weren't always the exact same. Do I need to have EOS Utilities installed in addition to the EOS Webcam Utility?
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