Hi all! I was wondering if anyone here has run into a similar problem where the latest version of the EOS Utility software works very slowly/fully freezes or does not properly detect the camera. However, when using an older version of the software on my Windows 10 laptop, I don't seem to be running into any issues of a similar kind. This makes me believe that the culprit must be the software rather than the camera itself, but I am still unsure as to what to do about this... I would really appreciate any thoughts/suggestions if anyone here has happened to run into a similar problem before : )
What brand of Windows 11 desktop are you running? Did you build it?
Does it use an Intel chipset? Are you using a USB hub or port expander? If so, don’t.
Have you tried different USB ports? Have you tried a different cable?
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM