08-19-2024 11:24 AM - edited 08-19-2024 11:42 AM
Hi All,
Does anyone know the Canon Connect app GPS update rate? In other words, how often does it update the camera with the location your shooting from? I'm already aware that general GPS receivers update position once/second. I recently did a walking tour in wide open spaces ( so no obstructions), took 14 photos in different locations and the location of all the photographs was exactly the same.
Camera: R5 running firmware version 2.0.0
R5 showed Bluetooth and GPS active
Canon Connect app version 3.2.0.20, build 1391,app shows Status: Sending location info to camera, GPS via mobile: Available, Location information: Can be used
TIA
Solved! Go to Solution.
09-13-2024 06:48 PM - edited 09-13-2024 06:56 PM
I figured it out. The Canon Connect app gets its location from IOS. If the Iphone auto-locks or you manually lock it, IOS stops determining the phone's location and Canon Connect always uses the last location of the phone when the phone locked. To keep IOS updating the phone's location, go to
Settings->Display & Brightness->Auto-Lock and set it to "Never."
After this do *NOT* manually lock the phone. This keeps IOS updating the phone's location which will keep the location that Camera Connect is using current.
08-19-2024 11:38 AM
It is adjustable:
You can set it on some cameras:
I use a Garmin Foretrex to create GPS logs and use HoudahGeo to add the location data in post.
08-19-2024 11:43 AM
Sorry kvbarkely. I meant the Canon Connect GPS app. I've edited the original post.
08-19-2024 11:45 AM
Are you on Android or iOS?
08-19-2024 12:02 PM - edited 08-19-2024 12:24 PM
IOS
I just did a little experiment and found that after a few minutes (maybe five, I didn't time it) the Bluetooth connection between the phone and the camera was no longer active. Couldn't tell if the phone or camera terminated it.
08-22-2024 12:28 PM
Does anyone know the Canon Connect app GPS update rate? In other words, how often does it update the camera with the location your shooting from?
TIA
08-22-2024 12:45 PM
Hey there! If you need immediate help, you'll want to contact support directly at 1-800-OK-CANON (800-652-2666).
09-13-2024 06:48 PM - edited 09-13-2024 06:56 PM
I figured it out. The Canon Connect app gets its location from IOS. If the Iphone auto-locks or you manually lock it, IOS stops determining the phone's location and Canon Connect always uses the last location of the phone when the phone locked. To keep IOS updating the phone's location, go to
Settings->Display & Brightness->Auto-Lock and set it to "Never."
After this do *NOT* manually lock the phone. This keeps IOS updating the phone's location which will keep the location that Camera Connect is using current.
09-14-2024 12:58 PM
@vantage wrote:
I figured it out. The Canon Connect app gets its location from IOS. If the Iphone auto-locks or you manually lock it, IOS stops determining the phone's location and Canon Connect always uses the last location of the phone when the phone locked. To keep IOS updating the phone's location, go to
Settings->Display & Brightness->Auto-Lock and set it to "Never."
After this do *NOT* manually lock the phone. This keeps IOS updating the phone's location which will keep the location that Camera Connect is using current.
Did you try setting Location Services->Camera Connect to "Always" in the Privacy & Security section? That works for me w/o keeping phone full on all the time.
10-12-2024 04:10 AM
I’ve been struggling with this since I received my R6ii around a year ago. iPhone 15 with most recent iOS, camera is on most recent firmware.
Nothing seems to make any difference. The camera seems to poll camera connect for the first image location then doesn’t bother for further images. Phone locked, unlocked makes no difference. Cycling power on the camera or re establishing connection to the app makes it update location but otherwise it doesn’t. I walk around taking images and the location and UTC time are all the same as the first, as far as the camera is concerned everything is fine. I don’t want to be overly dramatic but this feature is next to useless currently. I used to hope app updates or firmware would fix this but it seems not. Canon seems to have no interest in this feature.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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