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80D EOS webcam utility 2.0 not working

philogik
Contributor

Hello!

It works with webcam utilty 1.2 (if 1.0 is intalled before only), but if I install 2.0, no more display.

I tried with windows 10 and 11.

Operating System: Windows 11 Professionnel 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
Language: French (Regional Setting: French)
System Manufacturer: Dell Inc.
System Model: OptiPlex 7010
BIOS: A26 (type: UEFI)
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16338MB RAM
Page File: 7921MB used, 18656MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.4.4
DxDiag Version: 10.00.22621.0001 64bit Unicode

4 REPLIES 4

shadowsports
Legend
Legend

Duplicate post:

https://community.usa.canon.com/t5/Camera-Software/EOS-webcam-utility-1-2-not-working/td-p/398057

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

It's not a duplication, it's only 2.0 the other post is 1.2 resolved.

John_Q
Product Expert
Product Expert

Hello philogik,

There are a few applications that will not list or permit EOS Webcam Utility Pro 2.0 to fully function on your computer. In that case, you would need to use the regular EOS Webcam Utility not the Pro version. I have included a link, HERE, to our webpage for the EOS Webcam Utility Pro version which lists all compatible applications.

I don't understand your point. I indicated is a 80D and it's in your list. Did you check? So why it's not working?

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