07-12-2023 08:16 PM - edited 07-12-2023 08:17 PM
I have searched several online platforms, such as Amazon, Ebay, AliExpress, BH, and others, for a replacement battery for my camera. However, I have found that the non-OEM batteries available are of low quality and have many negative reviews. They do not perform well and they lose their charge quickly, either due to poor manufacturing or they're old stock.
I have also checked the official Canon website and they do have the NB-10L battery in stock, but it is very expensive and I have no way of knowing when it was produced. I have tried to contact Canon support to ask them about this, but I have not been able to find a direct chat or email option on their website. This has caused me a lot of frustration and dissatisfaction. I do not understand why they do not provide better customer service.
My SX50 camera is in excellent condition and I would hate to discard it. However, I am also wondering if it is worth keeping it, considering the high cost of batteries and performance issues. On the other hand, I really enjoy the camera's zoom feature and that is what I use it for most of the time.
I would appreciate any advice or suggestions on where to buy OEM new Canon batteries and/or how to reach Canon support.
07-21-2023 04:57 PM - edited 07-21-2023 04:59 PM
FWIW, I have both original and 3rd party NB-10L batteries, and none of them appear to have dates printed on them, as opposed to my LP-6 series batteries that do. The 3rd party one I have actually work just as well as the OEM units.
07-21-2023 08:55 PM
ROFMAO.
You got me there. I must confess; I was just fibbing. There are no pictures with a date stamp to show. I made up the whole thing, similar to the false accusations thrown at Trump to tarnish his image. Geesh. 🙄
07-21-2023 04:48 PM
I just checked and found that B&H claim to have them in stock, you might want to check that out.
Failing that, given that you don't seem to have any success getting OEM batteries for your SX50 camera, I would suggest that a decent 3rd party one is better than no battery at all.
07-21-2023 05:33 PM
Has this camera reached the end of its life cycle? I do not know of other devices that would use this specific battery, but is possible that they are no longer being produced. I would not be surprised if batteries that are currently for sale are nearly as old as the camera itself.
07-21-2023 05:57 PM - edited 07-21-2023 05:59 PM
As far as I know the SX60 which uses the same battery, is still supported. Certainly B&H listed the battery as available when I looked an hour or so ago.
07-21-2023 08:57 PM
That's my impression as well. The camera model is at least 10 years old. Canon being evasive causes me great suspicion.
It's too bad, the camera itself will be recycled. What a waste.
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