EOS 250D says "Change the battery pack" with 3rd-party battery
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11-14-2024
02:45 AM
- last edited on
11-14-2024
08:11 AM
by
Danny
Hi. So I bought this K&F concept battery for 250d last week and charged it afterwards. I used it barely until today. I went to shoot for a long time today (I did not turn the camera on the whole time) (did not charge it since the first time)
. So the issue is CHANGE THE BATTERY PACK - but the charging bar is showing full. (this is the first time happening)
Note : the original Canon battery that I have, which is in bad health, does not show this.
What is the problem and solution? Thank you very much.
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11-16-2024 12:10 PM
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
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11-16-2024 01:01 PM - edited 11-16-2024 01:01 PM
The EOS 250D, (EOS SL3 in USA) does need to use the original battery pack. Some of the packs made by other brands do not have the correct chip inside to communicate with the camera and this results in the CHANGE THE BATTERY PACK message.
Brian
EOS specialist trainer, photographer and author
-- Note: my spell checker is set for EN-GB, not EN-US --
