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EOS 250D says "Change the battery pack" with 3rd-party battery

Zox
Apprentice

Hi. So I bought this K&F concept battery for 250d last week and charged it afterwards. I used it barely until today. I went to shoot for a long time today (I did not turn the camera on the whole time) (did not charge it since the first time)

 

. So the issue is CHANGE THE BATTERY PACK - but the charging bar is showing full. (this is the first time happening) 

 

Note : the original Canon battery that I have, which is in bad health, does not show this.

 

What is the problem and solution? Thank you very much. 

2 REPLIES 2

Arthur
Moderator
Moderator


Welcome to The Canon Community, and thank you for your inquiry!

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p4pictures
Authority
Authority

The EOS 250D, (EOS SL3 in USA) does need to use the original battery pack. Some of the packs made by other brands do not have the correct chip inside to communicate with the camera and this results in the CHANGE THE BATTERY PACK message.

 


Brian
EOS specialist trainer, photographer and author
-- Note: my spell checker is set for EN-GB, not EN-US --
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