02-26-2013 07:51 PM
02-26-2013 09:48 PM
Hello jmscoxnet!
To have a better understanding of your issue, please let everyone know which Canon camcorder you own. That way, our Canon Forum members and our Subject Matter Experts will be able to assist you with suggestions appropriate for your model. Also, please share with us what version of Mac OS you have on your Mac computer.
We look forward to hearing from you!
04-17-2022 09:25 PM
I have a VIXIA HF R800 and am using OS Mojave 10.14.6 on my MacBook Pro
04-27-2022 07:15 AM
Transfer is done over USB. The manual covers this quite well from page 141 onward. The manual mentions a Canon software application called "CameraWindow DC" that is used to download videos.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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