Cannon VIXIA HF600 camcorders' external mics compatibiltiy with Sound Grabber 2 external mics

[totoromaum]

Hi, my research team has purchased Canon VIXIA HF600 camcorders, but they do not work well with Sound Grabber 2 external microphones. The camcorders get constant noise when they are connected with the mics. The following is the specification of the Sound Grabber 2 external mics. Could somebody check the Sound Grabber 2 external microphones are compatible with Canon VIXIA HF600 camcorders?

[Waddizzle]

I am pretty certan those microphones should work. 

You may have a wiring issue, though.  Contact Canon Support, 1-800-OK-CANON

[totoromaum]

Thank you very much for the answer, Waddizzle. Could you tell me more about the 'wiring issue'?

I am hassling with this issue for more than 3 months. How could I deal with the wiring issue?

Thank you.

[Waddizzle]

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@totoromaum wrote:

Thank you very much for the answer, Waddizzle. Could you tell me more about the 'wiring issue'?

I am hassling with this issue for more than 3 months. How could I deal with the wiring issue?

Thank you.

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Likewise, I also suggest that you contact Crown, just as Richard suggested.

[Richard]

Hi Totoromaum,

Thanks for posting.

Your camcorder will accept just about any microphone with a 3.5mm stereo plug. Because of the wide variety of microphones, we don't have specific recommendation for a brand or model of microphone.

Microphones should meet the following specifications: 3.5 mm stereo minijack -57 dBV (with 600 Ohm microphone)/5 kilohms or more. Because this camcorder doesn't supply "phantom" power for the microphone, an "active" microphone (requiring external power) must supply its own power.

For assistance with your microphone, I recommend contacting Crown. For contact options, please use this URL: http://www.crownaudio.com/techsupport