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Can I recover files from my XA10's internal drive?

vivsavage
Apprentice

The video files from my XA10's internal hard drive have disappeared. Is there a way to recover them? The only thing I can think of re: what happened is that I tried to transfer some old XA10 files from my Mac to the XA10, and literally everything disappeared. The files must be there somewhere, though?

1 REPLY 1

Mark35mmF2
Product Expert
Product Expert

Hi, there vivsavage,

 

In transferring it is possible that some files moved within the internal memory and maybe the camera is just not seeing the file path it needs to. If you can still access the files or have transferred everything to the computer already, it may be a good idea to format the internal memory through your camcorders memory management menu, but if you have not already transferred everything then finding some reliable data recovery software may be the way to go.

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