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New Contributor
Posts: 2
Registered: ‎02-26-2020

vixia hf m31 off load videos

I don't hanve Imagemixer 3 to download my videos. How can I get it, or is there another way to get the videos off the camera?

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Super Contributor
Posts: 183
Registered: ‎02-23-2020

Re: vixia hf m31 off load videos

It appears you can download the software here (though looks like it's a paid process):

 

Software download 

 

The original support article stating what phone number to call if you need a replacement to the original CD-ROM that came bundled with the camcorder. Probably has details about the above download page:

 

Replacement Software Article 

 

Having said that, I'm wondering if the SD card contents can just be read without the special software?

 

While a completely different model, I connect the SD cards from my Vixia HF G50 directly to the iMac Pro or external LaCie drives that also have an SD reader in them. I use macOS and can navigate the card directly and open clips in QuickTime Player. Or open in Final Cut.

 

if you're using NLE software such as Final Cut and using the build in non-removal memory on your cam, connect it to your Mac or PC using an appropriate USB cable and see if the software can import footage from the cam.

--
Ricky

EOS 5D IV, 50mm f/1.2L, 135mm f/2 L, 600EX-RT (x6), ST-E3-RT, Vixia HF G50
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New Contributor
Posts: 2
Registered: ‎02-26-2020

Re: vixia hf m31 off load videos

The videos are not on the SD card. I have verified that. They are on the camcorders hard drive.

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