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hll
New Contributor
Posts: 2
Registered: ‎09-10-2015

vixia hf g30

[ Edited ]
I buy a vixia hf g30 camera to film events , the image quality and all the features are excellent . The first event was a birthday and everything went perfect , the second was a wedding everything was fine until they started to dance and put artificial smoke, the problem was when I tried to edit the video and realized that it was afew dirt stains on the sensor, this led me to the conclusion that the sensor was dirty and just from when they put the artificial smoke, appeared about 7 blacks stains throughout the video. So i don't know if the smoke was the problem or the camera had allready something inside.
hll
New Contributor
Posts: 2
Registered: ‎09-10-2015

Re: vixia hf g30

 
Product Expert
Posts: 978
Registered: ‎10-16-2012

Re: vixia hf g30

Hi Hll, I recommend contacting our Technical Support Department for assistance. For technical support options, please use this link: http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
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